Responsible gambling

Responsible Gaming at Grandstand Casino Woodbine

At Grandstand Casino Woodbine, we take responsible gaming seriously and strive to provide a safe and enjoyable experience for all our patrons. Our mission is to promote healthy gaming habits while preventing problem gambling.

Recognizing the signs of Problem Gambling

Problem gambling can have severe consequences on individuals, families, and communities. It's essential to recognize the warning signs:

• Chasing losses
• Wagering more than you can afford to lose
• Feeling anxious or stressed about your betting activities
• Spending all of your time and money thinking about gaming

Tools for Responsible Gaming

We offer a range of tools to help you maintain control over your gaming habits:

1. Deposit Limits: Set limits on the amount you deposit, ensuring that you don't exceed what's comfortable.
2. Time-Outs: Temporarily exclude yourself from playing by setting time-out periods (ranging from 24 hours to several weeks or months).
3. Self-Exclusion: Voluntarily ban yourself from gaming for a specified period (from six months to five years) or permanently.
4. Reality Checks: We will remind you of the amount of time spent playing and any net losses after each hour.

Additional Resources

To support our patrons, we provide:

1. Links to Support Organizations: Access trusted resources for problem gambling help and counseling services in your region.
2. Confidentiality: Our staff are trained to handle sensitive situations with utmost care and discretion.
3. Access to Professional Help: If you're struggling with responsible gaming practices, don't hesitate to seek assistance from our support team.

We Care

At Grandstand Casino Woodbine, we prioritize your well-being above all else. We understand the importance of balancing entertainment with responsibility. Our staff are committed to ensuring a safe environment that caters to both novice and experienced gamblers alike.

By acknowledging the warning signs, using our tools for responsible gaming, and leveraging additional resources, you can enjoy your favorite games while maintaining healthy habits. If ever in doubt or require assistance, please reach out to us – we're here to help.